Office Coordinator

Job Description:
We are looking for an energetic and passionate Office Coordinator to join our team.
The Office Coordinator is expected to perform a variety of clerical and administrative duties, answer phones and support staff members in our quest to provide the highest quality service to clients.
Primary Responsibilities : Reflect the core values and standards of VontSinger Senior Services LLC.
, d.
an independently owned and operated Home Instead Senior Care franchise.
Handle all client contacts in a friendly, warm and professional manner including: Greet and welcome each visitor, determining their purpose and direct to the appropriate staff member Answer each incoming call Field new client inquiries over the phone Schedule care consultations.
Assist with hiring process for new CAREGivers, duties may include fielding employment inquiries from prospective CAREGivers and moving applicants through the process.
Conduct client/CAREGiver introductions with every new client and with every new CAREGiver Fill in on assignments that come open until a replacement CAREGiver is found Communicate changes in Client Shifts to the Client(s) and CAREGiver(s) Support Management with all aspects of CAREGiver Engagement.
Enter and maintain accurate client and CAREGiver records in the operating system Communicate client and CAREGiver concerns or problems with owner or other staff members as appropriate Assist with training the Home Instead Senior Care curriculum Maintain regular attendance at the office to execute job responsibilities Demonstrate open and effective communication with owner, colleagues and CAREGivers Secondary Responsibilities: Participate in office meetings and quarterly CAREGiver meetings Perform any and all other functions deemed necessary Education/Experience Requirements : High school graduation or the equivalent 3-5 years of related business experience or an equivalent combination of education and work experience may be considered Must possess a valid driver's license & required auto insurance Knowledge, Skills and Abilities: Must have an understanding of and uphold the policies and procedures established by VontSinger Senior Services, LLC , ( d.
an independently owned and operated Home Instead Senior Care franchise) Must demonstrate excellent oral and written communication skills and the ability to listen effectively Must have the ability to work independently, maintain confidentiality of information and meet dea

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